Energy Intelligence for the Entire Commercial Customer Base
The Pulse Platform is a customer engagement and intelligence tool for utilities and their customers. Configurable and scalable, the platform delivers rich analytics with utility-grade security and performance.
Our years of hands-on experience working with businesses, efficiency consultants and utilities are foundational to this unique technology.
Benefits of the Pulse Platform
- Target the right customers by identifying which are the best fit for each of your programs and services
- Manage your programs more cost-effectively through seeing what’s working and what’s not
- Engage your entire commercial customer base – small, medium and large – with valuable insight into their own usage
The Pulse Platform matches the message to the audience, distilling the most valuable insight for utilities and their customers. Our vertical-specific approach gives each customer personalized, targeted intelligence to manage their energy more effectively.
Utility staff benefit from simple customer configuration and reporting, giving them better understanding of their customer base and the tools to optimize their marketing and efficiency programs.
Customers love choice. Each individual has a preferred way to connect with their utility. The Pulse Platform engages customers with seamless, consistent messaging through the web, text messages, email and paper mail.
We make it easy for utilities and businesses to realize value from their energy data.
We are experts in energy analytics and commercial customer engagement. This foundation allows us to create specific energy saving recommendations catered towards each customer’s unique profile, including business type, location and energy usage.
Our unique Energy Intelligence Engine delivers personalized engagement that empowers utility customers with actionable insight based on their own data.
The Platform in Action
Utilities around the world use the Pulse Platform to achieve energy efficiency targets, improve customer satisfaction, reduce churn and cross sell products.
Many large institutional customers and leading universities also benefit from the Pulse Platform in managing the efficiency of their portfolios.