Press & News

$8 Billion: The Value of Customer Trust

Share Maintaining a good brand image can have substantial positive monetary implications for an organization. So can fostering customer trust. Cogent Report’s 2014 Utility Trusted Brand & Customer Engagement study found just that, surveying 19,000 residential utility customers serviced by 125 of the largest natural gas and electric utilities in the US. Valuing the trust […]

Share Institutions, Cities & States A poll by the Pembina Institute, Clean Energy Canada and the Pacific Institute for Climate Solutions shows that nearly nine out of 10 British Columbians think hitting climate targets is a priority for the province. This follows research from Statistics Canada showing that B.C.’s policy has been an environmental and […]

Customer Spotlight: PECI

Share PECI, a leading consulting firm that helps utilities design and manage energy efficiency programs, is a long-time Pulse Energy user, and employs some of the brightest energy experts we know. Today we’re highlighting how they use their home office in Portland, Oregon as a living lab to learn more about maximizing energy efficiency potential […]

This Week in Energy Efficiency News – July 22, 2014

Share Utilities PSEG Long Island proposed its Utility 2.0 Long Range Plan to reduce power usage and increase energy efficiency over the next four years. The plan includes $60m for smart thermostats, $8m for residential home energy reports, and $5m for commercial incentives. Source: JDSupra Florida’s conservation funding is coming up for review by the Florida […]

MACRUC 2014: Resiliency and Efficiency Top of Mind for Mid-Atlantic

Share Pulse Energy’s Peter J. Cavan joined regulators and utilities from the Mid-Atlantic for the MACRUC conference in Hershey, PA last month. MACRUC covers a diverse territory, from nuclear-powered New Jersey to the gas wells of Pennsylvania and coal mines of West Virginia. However, a few issues were top of mind at the conference: compliance […]

This Week in Energy Efficiency News - July 15, 2014

Share Utilities According to Cogent Reports, Florida Power & Light is the nation’s most trusted electric utility and receives the highest overall brand trust score of any utility. The 2014 Utility Trusted Brand & Customer Engagement study is based on a survey of 19,000 residential utility customers served by major utilities in the US. Source: Market […]

McGill University Uses Pulse Energy API to Create the McGill Energy Map

Share Flexibility and configurability are two of our guiding principles when it comes to developing great, user friendly software. McGill University in Montreal has taken advantage of this open approach, offering students access to the Pulse Energy application program interface (API) to experiment with and build their own applications. Ian Tattersfield, a student at the […]

This Week in Energy Efficiency News – July 8, 2014

Share Utilities Avista closed its sale of Ecova to Cofely USA, a GDF Suez subsidiary, for $335 million in cash. Avista also closed its acquisition of Alaska Energy and Resources, a Juneau-based utility, for $170 million. Source: Avista Corp President and CEO Paul Caudill officially took charge of Nevada’s main electric utility, after chief executive Michael […]

2014 Winter Cools Utility Satisfaction Ratings

Share The long cold winter felt across the United States this past year also put a chill on customers’ relationships with their energy utilities. The American Customer Satisfaction Index’s (ACSI) 2014 report on utilities, shipping and health care  found that for the first time in eight years energy utilities’ customer satisfaction ratings have decreased. With […]

This Week in Energy Efficiency News - July 2, 2014

Share Utilities The Wisconsin Energy Corporation agreed to buy the Integrys Energy Group for about $5.7 billion in stock and cash. Combining the two companies will create a newly enlarged Wisconsin Energy – to be renamed the WEC Energy Group – that will have more than 4.3 million customers in Wisconsin, Illinois, Michigan and Minnesota. […]